Henan Xiangchuan Trading Co., Ltd.

After-sales service

Enthusiastically answer calls and letters from customized units, properly solve practical problems, and establish customer service files.
Warmly and earnestly receive visiting customers, and deal with relevant matters in the shortest possible time until the customer is satisfied.
  We humbly listen to the opinions and suggestions of our customers, and maximize the satisfaction of customers' requirements on product fabrics, styles and quality.
Return promise
  1. Within 7 days from the date of sale, as long as the product does not affect the resale, it will be refunded by ticket.
  2. When the clothing is returned or exchanged, when the price of the commodity is increased, it shall be priced according to the original price of the commodity, and when the price is decreased, it shall be priced according to the current price.
  3. The following cases will not be refunded:
  a. The clothing has been cut, washed, dismantled or cracked, etc.;
  b. The clothing has been marked as "disposal product" when it is sold;
  c. Exceed the return period or have no sales bills.

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